Defining and Controlling Costs
Navigating growth gets tricky if you lose perspective on spending. Keep costs under control by identifying the spot where people, process and technology work best.
How Do I Implement Lean I.T. and Accelerate Business Results?
One of my colleagues, Vicki Jeter, is exceptional at designing and implementing lean for I.T. – in essence, Lean I.T. is about providing value in the eyes of the customer, driving out non-value-added work, and leveraging systems to achieve bottom line results. A few tips I’ve learned from her [...]