As 2011 winds down, it is an opportune time to evaluate this year's progress and to think about strategy for 2012. I find that in order to get ahead of the curve (NO longer a nice-to-have in today's new normal business environment); it is vital to incorporate the latest [...]
As the cost advantages for outsourcing dry up more companies are bringing manufacturing back to North America. Re-shoring may increasingly be your best bet for improving customer service levels without going broke. GE has started to rev up Appliance Park again - and is starting to bring manufacturing back [...]
Expand customer communication strategies to continually explore partnership opportunities for win-win situations. Improving customer communication is always a good idea; however, making these communications a key focus area is pivotal in today’s new normal business environment. I am consistently hearing about top priorities of business growth and improving business [...]
Published in "Project Times" website, December, 2012 Click here for original article. In today’s new normal business environment, it is imperative to stay ahead of the pack. Only those companies that innovate will outperform their competition. Thus, it is even more critical to pay attention to the top project [...]
Business managers and entrepreneurs can thrive in today's new normal business environment with increased profitability and customer loyalty with already existing assets by creating a customer service edge, according to Lisa Anderson founder and President of LMA Consulting Group, Inc. Strategies to Create a Customer Service Edge Today's new [...]
Published in "Project Times" website, February, 2011 Click here for original article. As the stock market continues to climb and sales figures are strong, it is apparent we are in a recovery. Regardless of whether the recovery lasts for 1 month, 1 quarter, 1 year or longer, the opportunity [...]
